Refund Policy for Rishab Informatica Group
Thank you for choosing Rishab Informatica Group! We are committed to providing a high-quality learning experience and value your satisfaction. Below is the detailed refund policy that outlines the terms of payments, course continuation, and refund eligibility.
Course Enrollment and Payment Structure:
Free Demo and Initial Sessions:
You are welcome to attend the first demo session and the first two sessions of the course free of charge. This gives you the opportunity to assess the course content, teaching style, and decide if it meets your learning expectations before making a financial commitment.
Initial Payment:
After attending the free demo session and first two free sessions, if you decide to continue with the course, you will be required to make an initial payment of 50% of the total course fee to continue from the 3rd session onwards.
Second Payment:
After completing the first 14 sessions, you will be asked to pay the remaining 50% of the course fee to continue your learning journey.
No Obligation to Continue:
If you are not satisfied with the course after attending the free sessions or after paying the first 50%, you are not obligated to continue or make the second payment after the first 14 sessions.
You may choose to discontinue the course at any time after the initial sessions without any further financial obligation, provided you do so before the 15th session.
Refund Policy:
Refund Eligibility:
You are eligible for a refund of the initial 50% payment if you request it before the 15th session.
Refund requests must be made in writing via email or through our customer support channels, and will be processed within 7-10 business days.
Refund Process:
Once the refund request is approved, the refund will be processed within 7-10 business days.
Refunds will be issued to the same payment method used for the original transaction.
No refund will be provided if you have attended more than 14 sessions.
Conditions for Refund:
Before the 15th session: If you choose not to continue the course, you can request a refund for the initial 50% payment.
After attending the 15th session: No refund will be processed.
If you choose not to attend after making the initial 50% payment: No refund will be provided unless there are exceptional circumstances (e.g., medical emergencies), in which case supporting documentation may be required.
Important Points to Remember:
Free Demo and Initial Sessions: You are entitled to attend the first demo session and the first two sessions of the course for free. This allows you to evaluate the course before making any payment.
Initial Payment: After the free demo and initial sessions, you will need to make an initial payment of 50% of the course fee to continue from the 3rd session onwards.
Refund Requests: Refund requests must be submitted before the 15th session to be eligible for a refund of the initial 50% payment.
No Refund After 14 Sessions: Once you have attended the 15th session, no refund will be granted, and the second payment is due.
Withdrawal: If you decide to withdraw after the free sessions, no payment is required. However, if you have already made the initial payment and choose to withdraw before the 15th session, you may request a refund for the initial payment.
Modification of Policy: Rishab Informatica Group reserves the right to update or modify this refund policy at any time. Any changes will be communicated via email to all enrolled students.
If you have any questions or concerns about this refund policy, or if you need assistance with a refund request, please contact us at [support@rishabinformatica.com].
We look forward to supporting your learning journey with us!